Shipping Rates / Timelines
Shipping within Canada
Orders are sent via Parcel Post unless otherwise specified. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from Ottawa Ontario and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.
Canada : Canada Post Expedited : 5 -7 business days
Canada: Fed Ex 2-5 business days.
Canada: Can Par – 2-5 business days
Shipping to the USA
Orders shipped to the USA are shipped by either Fed Ex or Canada Post Expedited service. Orders shipped to the USA are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. Recipients are responsible for paying these additional fees.
Level Six is unable to provide estimates for customs fees. Check with your local customs office for more information.
USA: Canada Post Expedited- 7-10 business days.
USA: Fed Ex 3-5 business days
Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada are not charged Canadian taxes; however, all orders may pass through customs and are subject to import duties,taxes, and custom processing fees. Recipients are responsible for paying these additional fees
International ( outside of North America): by case. by air.
All orders placed online or by phone will ship within 48 hours or sooner. If there is a problem or an item is not available for immediate shipment , you will be contacted by Level Six Customer service with information regarding the shipping time of your product.
Once shipped, the timeline will depend on the service chosen. We try and get the product to you as fast as we can at the best price. If you have any questions please do not hesitate to contact us for detailed information.
Items shipped within/to:
International: by case. By Air.
SPECIAL SHIPPING DURING MULTI DAY SALES EVENTS AND HOLIDAYS
If multiple orders are placed during a holiday season or special sale event such as Black Friday/Cyber Monday, Level Six will combine all of your orders and ship in one parcel if you notify us.
If all of your orders combined reach the minimum amount to qualify for free shipping (within North America) we will refund you all of your shipping charges on the individual orders.
For International shipments, we will calculate the rate to ship all of your orders at one time and refund you the shipping charges based on shipping the orders individually.
Please ensure all the ship to addresses are the same, and that you let us know you would like to combine your shipments in the “Special Instructions” sections during checkout.