Level Six products are guaranteed to the original owner for one year from date of purchase against manufacturing defects. Products found to be defective will be repaired or replaced as determined by the Level Six service department. Please note an original sales receipt / proof of purchase will be required in order to process any warranty items. Latex gaskets are not covered by the Level Six warranty.

If you have warranty issues, please contact us at warranty [at] levelsix.com.  You will receive instructions on how to proceed. If we deem it necessary to inspect your product, you will be issued a return authorization (RA) number. You will be responsible for paying return shipping charges.

YOU MUST OBTAIN AN RA NUMBER BEFORE SHIPPING ANY PRODUCT TO LEVEL SIX

Please request an RA# from the warranty department, and write it clearly on the outside of the package before shipping.

Please wash your gear before returning for repair work. Any unwashed gear shipped to Level Six will be subject to a $20 cleaning charge.